Information Collection and Use
When you place an order through quaint-stone, we collect personal information necessary to process and fulfil your purchase. This includes your name, email address, and delivery address.
We use this information solely for order processing, shipping coordination, and customer communication regarding your purchase. Your data is not sold, rented, or shared with third parties for marketing purposes.
Data Storage and Security
Personal information is stored securely using industry-standard encryption methods. Access to customer data is restricted to authorised personnel who require it to fulfil their job responsibilities related to order processing and customer support.
We retain order information for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us via email, subject to our legal obligations to maintain certain records.
Cookies and Tracking
Our website uses cookies to remember your cookie consent preferences. We do not use tracking cookies for advertising or behavioural analysis. For detailed information about our cookie usage, please refer to our Cookies Policy.
Third-Party Services
We work with shipping carriers to deliver orders. Your delivery address is shared with these carriers solely for the purpose of completing shipment. These carriers operate under their own privacy policies.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing where applicable
- Lodge a complaint with a data protection authority
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be posted on this page with an updated revision date.
Contact Information
For privacy-related enquiries or to exercise your data rights, contact us at: [email protected]